Refund policy
Refund Policy – Wares of the World
At Wares of the World, each item is made to order specifically for you. Because of this, we have a slightly different return and refund process compared to traditional retail stores.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Unfortunately, we cannot accept returns on sale items or gift cards.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, we will make it right.
Please contact us within 14 days of receiving your order and include:
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Your order number
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A description of the issue
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Clear photos of the product and packaging
Once verified, we will offer either:
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A replacement item at no cost, or
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A full refund to your original payment method
Lost Packages
If your order is confirmed lost in transit, please contact us and we will investigate with the shipping carrier.
If the package cannot be located, we will arrange either a replacement or refund.
Returns & Exchanges
Because all items are made to order, we unfortunately cannot accept returns or exchanges for:
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Ordering the wrong size
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Ordering the wrong colour or design
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Change of mind
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Incorrect shipping address provided by the customer
Please review sizing charts and product descriptions carefully before placing your order.
Order Changes or Cancellations
Orders can only be changed or cancelled within a short window after purchase before production begins. Once production has started, we are unable to modify or cancel the order.
Refund Processing Time
If a refund is approved, it will be issued to your original payment method.
Depending on your bank or payment provider, refunds may take 5–10 business days to appear in your account.
Contact Us
If you experience any issues with your order, please contact us at:
We’re always happy to help and will do our best to resolve any problems quickly.